Terms and Conditions
Welcome to Fashtra.com. These terms and conditions outline the rules and regulations for using our website and purchasing clothing products.
1. General Information
By accessing and using this website, you accept and agree to abide by the terms stated here. If you do not agree with any of these terms, please do not use our website.
2. Product Information
- We strive to provide accurate descriptions and images of our clothing products. However, actual colors may vary due to screen resolution differences. - All product prices are subject to change without notice.
3. Orders and Payments
- Orders are confirmed only after successful payment. - We accept payments through Razorpay and other secure methods. - We reserve the right to cancel any order due to pricing errors or stock unavailability.
4. Shipping and Delivery
- Orders are processed within 1-3 business days. - Estimated delivery time depends on your location and chosen shipping method. - We are not responsible for delays caused by shipping carriers.
5. Returns and Exchanges
- Customers can return products within **7 days** of delivery if they are unused and in original condition. - Certain items like innerwear, socks, and customized clothing are non-returnable. - Refunds are processed within **5-7 business days** after approval.
6. Cancellations
- Orders can be canceled within **24 hours** of placing them. - If the order has already been shipped, it cannot be canceled.
7. Privacy Policy
- Your personal information is protected under our Privacy Policy. - We do not store payment details and ensure secure transactions.
8. Contact Information
If you have any questions about these terms, please contact us at:
Email: support@fashtra.com
Phone: +918805835423